Shipping Time
All (PREMADE/NON-PREORDER) items are typically dispatched within 1-7 days of purchase. If you encounter any sort of issues during the shipping process of your purchase please send us a message with your order number via the contact form on our site.
Product Issue/Damage
On the rare occasion there's any sort of fault/issue/damage with you order, you must get in touch with us 10 days after the order has been delivered so that we can evaluate the situation and find a suitable resolution.
Delivery Issues We Are Not Responsible For
There are some delivery issues we are not responsible/accountable for, if you encounter any of these issues we recommend you get in touch with your courier so that they can compensate you accordingly.
We are not responsible for:
- Lost/stolen parcels
- Unclaimed parcels
- Incorrect delivery addresses
- Custom delays
- Courier delays